plztell.me

Privacy at a Glance

Read the full policy below for complete details.

Introduction

This Privacy Policy describes how plztell.me ("we," "us," "our," or the "Service") collects, uses, and shares information when you use our terminal-based AI assistant service accessible via HTTP requests through tools such as curl, wget, or PowerShell.

By using plztell.me, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Service immediately.

We are committed to protecting your privacy while providing a useful service. This policy explains our practices in plain language while ensuring full legal compliance with applicable data protection regulations, including the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

Data Controller

For the purposes of applicable data protection laws, plztell.me is the data controller responsible for your personal data processed through this Service.

For any privacy-related inquiries, data subject requests, or concerns, you may contact us at:

Email: hello@plztell.me

Information We Collect

Information You Provide

When you use plztell.me, you transmit data to our Service, which may include:

• Query Content: The questions, prompts, or requests you submit to the Service via URL parameters or request body.
• Piped Content: Any data you voluntarily pipe to the Service, such as log files, configuration files, error messages, or other text content you choose to send for analysis.

Automatically Collected Information

Our infrastructure may automatically collect limited technical information necessary to process your request:

• IP Address: Your IP address is transmitted as part of the HTTP request and is processed for security and abuse prevention purposes, including enforcing rate limits. We may also record IP addresses in limited operational logs (for example, when rate limits are exceeded).
• User-Agent String: Information about the client software making the request (e.g., curl version). We may process and, in some cases, log this information for troubleshooting, security, and service reliability.
• Request Metadata: Basic HTTP request information (such as timestamps, endpoint/URL path, and response status codes) necessary to process and respond to your request. Because queries may be included in the URL path, request metadata may include portions of your query.
• Operational Logs (Limited): To operate and secure the Service, we create limited logs containing technical metadata only (IP address, timestamps, error codes, and rate-limit events). We do not log your query text, piped content, or AI responses. Note that upstream infrastructure providers (such as cloud hosting or CDN services) may have their own logging practices.

Personal Information Summary

Here's a clear summary of what personal information is collected, by whom, and why:

Data We Store (Pro Tier Only)

Data Our Service Providers Store

Data We Do NOT Store

• Your queries or prompts
• Content you pipe to the service
• AI responses
• Conversation history
• Payment card details (handled by Dodo Payments)
• Passwords (handled by Auth0)

How We Use Your Information

We process your information solely for the following purposes:

• Service Provision: To process your queries and generate AI-powered responses using our third-party AI provider.
• Service Operation: To maintain, monitor, and improve the technical operation of our Service.
• Legal Compliance: To comply with applicable legal obligations, respond to lawful requests from public authorities, or protect our legal rights.

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data on the following legal bases:

• Contractual Necessity (Article 6(1)(b) GDPR): Processing is necessary to provide the Service you have requested.
• Legitimate Interests (Article 6(1)(f) GDPR): Processing is necessary for our legitimate interests in operating and improving the Service, provided such interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation (Article 6(1)(c) GDPR): Processing may be necessary to comply with legal obligations to which we are subject.
• Consent (Article 6(1)(a) GDPR): For certain processing activities, such as analytics cookies on our website, we rely on your consent. You may withdraw consent at any time by adjusting your cookie preferences or using the opt-out methods described in this policy.

Third-Party AI Services

In brief: Your queries go to Google's Gemini AI for processing. Google doesn't use your data for training (we use their paid enterprise API).

Google Gemini AI (Vertex AI)

We utilize Google's Gemini AI via Vertex AI (the paid enterprise API) to provide AI-generated responses. By using plztell.me, you acknowledge and agree that:

• Your queries and any content you submit will be transmitted to Google LLC and/or its affiliates for processing.
• Google may process this data in accordance with its own privacy policies and terms of service.
• Under Google's Vertex AI terms, your data is not used by Google to train or improve their AI models.
• Data transmitted to Google may be processed in the United States or other countries where Google operates data centers.

We strongly encourage you to review Google's privacy documentation:

• Google Privacy Policy
• Google Terms of Service
• Google AI Terms of Service

Data Processing by Google

When your data is transmitted to Google:

• Google acts as a data processor under our Vertex AI agreement.
• Google's data retention, security practices, and use of your data are governed by Google's own policies and our service agreement.
• We have no control over how Google processes or stores data once it is transmitted to their systems, though under Vertex AI terms, your data is not used for model training.

Firebase and Hosting Infrastructure

Firebase Hosting

The plztell.me website and certain Service components are hosted on Google Firebase, a platform provided by Google LLC. By accessing our website or using the Service, you acknowledge that:

• Your requests are processed through Google's Firebase infrastructure.
• Firebase may automatically collect certain technical information, including IP addresses and request metadata, for security, abuse prevention, and infrastructure purposes.
• Data processed through Firebase may be stored in data centers located in the United States or other countries where Google operates.
• Firebase's data practices are governed by Google's privacy policies and terms of service.

For more information about Firebase's data practices, please review:

• Firebase Privacy and Security Documentation
• Firebase Terms of Service

Auth0 Authentication (Pro Tier)

If you choose to create an account for Pro tier features, authentication is handled by Auth0, a third-party identity provider. By creating an account, you acknowledge and agree that:

• Auth0 collects and stores your account information, including your email address, name, and profile picture (if provided).
• Authentication tokens are stored locally in your browser; we do not store your credentials on our servers.
• Auth0 may process your data in accordance with their own privacy policy and terms of service.
• You can manage your account and data directly through Auth0's user management interface.

Account creation is entirely optional. The free tier of plztell.me does not require any account or authentication.

For more information about Auth0's data practices, please review:

• Auth0 Privacy Policy
• Auth0 Terms of Service

Dodo Payments (Pro Tier)

If you purchase credits for Pro tier features, payment processing is handled by Dodo Payments, a third-party payment provider operating as a Merchant of Record. By making a purchase, you acknowledge and agree that:

• Dodo Payments collects and processes your payment information, including your name, email address, billing address, and payment card details.
• Dodo Payments acts as the Merchant of Record for all transactions, meaning they handle payment processing, tax calculation, collection, and remittance on our behalf.
• Your payment information is stored and processed by Dodo Payments; we do not store your payment card details on our servers.
• Dodo Payments may process your data in accordance with their own privacy policy and terms of service.
• Refund requests and billing disputes are handled through Dodo Payments.

We receive limited information from Dodo Payments after a successful purchase, including your email address and transaction amount, which we use to credit your account.

Purchasing credits is entirely optional. The free tier of plztell.me does not require any payment information.

For more information about Dodo Payments' data practices, please review:

• Dodo Payments Privacy Policy
• Dodo Payments Terms of Service

Google Analytics

What Google Analytics Collects

When you visit the plztell.me website, Google Analytics may collect the following information:

• Device Information: Device type, operating system, browser type and version, screen resolution.
• Usage Data: Pages visited, time spent on pages, navigation paths, referring URLs, exit pages.
• Geographic Data: Approximate location based on IP address (country, region, city).
• Technical Identifiers: IP address (which may be anonymized), client ID stored in cookies.
• Interaction Data: Clicks, scrolls, and other user interactions with the website.

How We Use Analytics Data

We use Google Analytics data solely for the following purposes:

• Understanding how visitors use and navigate our website.
• Improving website content, layout, and user experience.
• Identifying technical issues and optimizing website performance.
• Measuring the effectiveness of our content and features.

We do not use Google Analytics data for advertising purposes, and we do not share analytics data with third parties except as described in this policy.

Google Analytics Data Processing

You acknowledge and agree that:

• Google Analytics data is transmitted to and processed by Google LLC and/or its affiliates.
• Google may process this data in the United States or other countries where Google operates data centers.
• Google's use of analytics data is governed by Google's privacy policies.
• Google may use aggregated, anonymized analytics data to improve its products and services.

IP Anonymization

We have enabled IP anonymization in Google Analytics, which truncates your IP address before it is stored, providing an additional layer of privacy protection.

Your Choices Regarding Analytics

You have several options to control or opt out of Google Analytics tracking:

• Browser Settings: You can configure your browser to block cookies or send "Do Not Track" signals.
• Google Analytics Opt-out: Install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting your data.
• Cookie Preferences: You may decline non-essential cookies when prompted (where applicable).
• Device Settings: Use privacy-focused browsers or browser extensions that block tracking scripts.

For more information about Google Analytics and your privacy:

• Google Privacy Policy
• Google Analytics Data Safeguards
• How Google Uses Data from Partner Sites

Data Retention

We aim to minimize data retention. The Service operates primarily on a stateless, transient processing model for generating responses, but some limited data may be retained for operational and security purposes:

• No conversation history: We do not store your queries, piped content, or AI responses. Your conversations are processed in memory and not retained after the response is delivered.
• Account data: If you create an account, we store your Auth0 ID, email address, and credit balance in Google Firestore. This data is retained as long as your account exists.
• Rate limiting: We process IP addresses to enforce rate limits and may retain rate-limit related data (for example, counters keyed by IP address) for as long as necessary to enforce those limits.
• Operational logs: We may retain limited operational logs for service reliability, troubleshooting, and abuse prevention. Retention periods depend on our log rotation and hosting configuration, but are intended to be limited.

Google Gemini AI (Vertex AI): Data transmitted to Google via Vertex AI is processed under Google's enterprise terms. Under these terms, your data is not used for model training. Google may retain data for a limited period as required for service operation. Please refer to Google's Vertex AI documentation for information regarding their data retention periods.

Firebase: Firebase may retain certain technical logs and metadata as part of its infrastructure operations. Firebase data retention is governed by Google's Firebase terms and policies.

Google Analytics: We have configured Google Analytics to retain user-level and event-level data for 14 months. After this period, data is automatically deleted. Aggregated, anonymized data may be retained indefinitely. Google Analytics cookies on your device expire as described in the Cookies section above.

Data Security

We implement appropriate technical and organizational measures to protect the data processed through our Service:

• Encryption in Transit: All communications with plztell.me are encrypted using HTTPS/TLS protocols.
• Limited Data at Rest: We store account data (email, credit balance) for registered users. We do not store your queries, piped content, or AI responses. Operational logs may be retained for a limited time as described in this policy.
• Minimal Data Collection: We adhere to data minimization principles, collecting only data strictly necessary to provide the Service.
• Secure Infrastructure: Our Service operates on secure cloud infrastructure with appropriate security controls.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

International Data Transfers

plztell.me operates globally, and your data may be processed in jurisdictions outside your country of residence, including:

• United States: Our Service infrastructure (Firebase), Google Analytics, and Google's AI services (Gemini) may process data in the United States.
• Other Jurisdictions: Google operates data centers worldwide, and your data may be processed in any country where Google maintains facilities.

Third-Party Services and Data Transfers

The following third-party services process your data and may transfer it internationally:

• Google Gemini AI (Vertex AI): Processes your queries and generates AI responses.
• Google Firebase: Hosts our website and certain Service infrastructure.
• Google Analytics: Collects website usage analytics data.
• Auth0: Handles authentication and account management for Pro tier users.
• Dodo Payments: Processes payments and handles billing for Pro tier purchases.

Transfers from the EEA, UK, and Switzerland

For users in the European Economic Area, United Kingdom, and Switzerland, we rely on the following mechanisms to ensure adequate protection for international data transfers:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• The EU-U.S. Data Privacy Framework, UK Extension, and Swiss-U.S. Data Privacy Framework, where applicable.
• Adequacy decisions where applicable.
• Other valid transfer mechanisms under applicable data protection laws.

Google has certified its compliance with the EU-U.S. Data Privacy Framework and maintains Standard Contractual Clauses for data processed through its services, including Firebase and Google Analytics. You may review Google's data processing terms and transfer mechanisms in their documentation.

Transfers from Australia

For users in Australia, we take reasonable steps to ensure that overseas recipients of your personal information (including Google LLC in the United States) comply with privacy principles substantially similar to the Australian Privacy Principles. By using the Service, you consent to the transfer of your personal information to overseas recipients as described in this policy.

Your Rights

Rights Under GDPR (EEA, UK, Switzerland)

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the following rights under applicable data protection laws:

• Right of Access: The right to obtain confirmation of whether we process your personal data and to access such data.
• Right to Rectification: The right to request correction of inaccurate personal data.
• Right to Erasure: The right to request deletion of your personal data under certain circumstances.
• Right to Restriction: The right to request restriction of processing under certain circumstances.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: The right to object to processing based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw consent at any time.
• Right to Lodge a Complaint: The right to lodge a complaint with a supervisory authority in your country of residence.

Important Note: Because plztell.me does not store your queries or AI responses, we cannot retrieve or delete specific conversation content. For account data (email, credit balance), contact us to request deletion. For data processed by Google, Auth0, or Dodo Payments, you may need to exercise your rights directly with those providers.

Rights Under CCPA/CPRA (California Residents)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: The right to know what personal information is collected, used, shared, or sold.
• Right to Delete: The right to request deletion of personal information held by businesses.
• Right to Opt-Out of Sale/Sharing: The right to opt-out of the sale or sharing of personal information for cross-context behavioral advertising.
• Right to Correct: The right to correct inaccurate personal information.
• Right to Limit Use of Sensitive Personal Information: The right to limit how sensitive personal information is used.
• Right to Non-Discrimination: The right to non-discrimination for exercising your privacy rights.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising. Our use of Google Analytics is for internal analytics purposes only and does not constitute a "sale" or "sharing" under CCPA/CPRA. You may opt out of Google Analytics tracking as described in the Google Analytics section above.

To exercise your California privacy rights, contact us at hello@plztell.me. We will verify your identity and respond within 45 days as required by law.

Rights Under Australian Privacy Act

If you are located in Australia, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs):

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading.
• Complaints: If you believe we have breached the APPs, you may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).

Overseas Disclosure: By using the Service, you consent to the disclosure of your personal information to overseas recipients, including Google LLC in the United States, for the purposes described in this Privacy Policy. We take reasonable steps to ensure that overseas recipients handle your personal information in accordance with the APPs.

To make a privacy-related request or complaint, contact us at hello@plztell.me. If you are not satisfied with our response, you may contact the OAIC at www.oaic.gov.au.

Exercising Your Rights

To exercise any of your rights, please contact us at hello@plztell.me. We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing your request.

Cookies and Tracking Technologies

Terminal/Command-Line Service

The core plztell.me Service (accessed via curl, wget, or similar command-line tools) does not use cookies. Terminal-based requests do not typically involve cookie storage or retrieval.

Website Cookies

When you visit the plztell.me website (including this page), we use cookies and similar tracking technologies as follows:

Essential Cookies: We do not use cookies that are strictly necessary for website functionality.

Analytics Cookies (Google Analytics): We use Google Analytics, which sets the following types of cookies:

• _ga: Used to distinguish unique users. Expires after 2 years.
• _ga_[ID]: Used to persist session state. Expires after 2 years.
• _gid: Used to distinguish users. Expires after 24 hours.
• _gat: Used to throttle request rate. Expires after 1 minute.

These cookies collect information about your use of the website, including your IP address (anonymized), browser type, pages visited, and time spent on pages. This information is used to compile reports and help us improve the website.

Cookie Consent (EU/EEA/UK Users)

If you are located in the European Union, European Economic Area, or United Kingdom, analytics cookies will only be set after you have provided consent. You may withdraw your consent at any time by clearing your cookies and declining when prompted again, or by using the opt-out methods described below.

Managing Cookies

You can control and manage cookies in several ways:

• Browser Settings: Most browsers allow you to refuse or delete cookies. Consult your browser's help documentation for instructions.
• Google Analytics Opt-out: Install the Google Analytics Opt-out Browser Add-on.
• Privacy-Focused Browsers: Use browsers like Firefox with Enhanced Tracking Protection, Brave, or browser extensions that block tracking cookies.

Note that disabling cookies may affect your experience on some websites, though the core plztell.me terminal service does not depend on cookies.

No Advertising or Cross-Site Tracking

We do not use advertising cookies, behavioral tracking cookies, or cross-site tracking technologies. We do not sell your data or use it for targeted advertising purposes.

Automated Decision-Making

plztell.me does not use automated decision-making or profiling that produces legal effects or similarly significantly affects you. The AI-generated responses provided by the Service are informational outputs and are not used to make automated decisions about you.

Rate limiting based on IP address is an automated technical measure used solely for service protection and does not constitute profiling under GDPR.

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites you visit indicating that you do not want to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals.

While we respect your privacy preferences, we may not automatically respond to all DNT signals. However, you can opt out of Google Analytics tracking using the methods described in the Google Analytics section above, including installing the Google Analytics Opt-out Browser Add-on or using browser privacy features.

The core plztell.me terminal service does not track users and does not respond to DNT signals as it does not involve browser-based tracking.

Children's Privacy

plztell.me is not directed at children under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that your child has provided personal information to our Service, please contact us at hello@plztell.me. We can delete account data (email, credit balance) upon request. Because we do not store queries or AI responses, we cannot delete specific conversation content. For authentication data, you may also contact Auth0 directly.

Third-Party Links

Our Service or website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Sensitive Information

You are responsible for any information you choose to submit. We disclaim liability for damages arising from the submission of sensitive information to our Service or its transmission to third-party AI providers, including policy violations, compliance failures, or data breaches.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Any warranty that the Service will be uninterrupted, timely, secure, or error-free.
• Any warranty regarding the accuracy, reliability, or completeness of any AI-generated responses or content.
• Any warranty that the Service will meet your requirements or expectations.
• Any warranty that defects will be corrected.

AI-generated responses may contain errors, inaccuracies, or outdated information. You acknowledge that any reliance on such responses is at your sole risk. We strongly recommend verifying any critical information or commands before implementation, particularly in production environments.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PLZTELL.ME, ITS OPERATORS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, use, goodwill, or other intangible losses.
• Damages resulting from unauthorized access to or alteration of your transmissions or data.
• Damages resulting from any content or conduct of any third party on or related to the Service.
• Damages resulting from your use of or inability to use the Service.
• Damages resulting from any errors, inaccuracies, or omissions in AI-generated content.
• Damages resulting from any actions taken or not taken based on AI-generated responses.
• Damages resulting from the disclosure of data to third-party AI providers, including Google.

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Indemnification

You agree to defend, indemnify, and hold harmless plztell.me and its operators, affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Service.
• Your violation of this Privacy Policy or any applicable laws or regulations.
• Your submission of any content, data, or information to the Service.
• Any harm resulting from your reliance on AI-generated responses.
• Your infringement of any third-party rights.

No Professional Advice

The Service provides AI-generated informational content only. Nothing provided through the Service constitutes professional advice of any kind, including but not limited to legal, financial, medical, security, or technical advice. Always consult qualified professionals before making decisions based on information obtained through the Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy.
• Post the revised policy on this page.

Your continued use of the Service after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hello@plztell.me

We will endeavor to respond to all legitimate inquiries within a reasonable timeframe and in accordance with applicable legal requirements.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with applicable laws, without regard to conflicts of law principles. Nothing in this policy shall limit any rights you may have under mandatory consumer protection laws in your jurisdiction of residence.